ParaPoly
Once you have activated the ticket, you will receive access data to the game server, where you have to log in. There you will find the rules of the game and your first task to solve. Further information can be found in the FAQ "Start and Finish Points".
After you have successfully completed the first task, you will learn the location of the next station as well as the following task. With every task you solve, you get a little closer to your goal.
We do not assume any duty of supervision for underage players. Therefore, at least one adult supervisor should always be present. If they are not actively participating in the game, they can also exceed the number of players per ticket.
Basically, anyone who feels physically fit can take part in the game. However, participation is always at your own risk.
One e-ticket per team (for 2-6 players), available on the homepage
The playing card (printed or digital) for your selected route
A pen for notes
A smartphone with internet access
Optional accessories:
A flashlight
Weatherproof clothing
Tickets for public transport
The maximum duration of an activated game is 48 hours.
In case of technical problems during the game, you can reach us at any time via WhatsApp Chat at +49 0176-56716624 or by e-mail.
We therefore recommend that you do not start the game until you are sure that you will be able to complete it within the 48 hours.
The e-ticket will be sent to you by e-mail as soon as the invoice amount has been received. If you want to play immediately after ordering, we recommend paying via PayPal.
Please note that cash payment is unfortunately not possible.
The voucher is valid for 3 years from the date of issue and is available in various designs and denominations. Please note that promo vouchers may have a shorter duration.
Unfortunately, it is not possible to pay out the voucher in cash, and only one voucher can be redeemed per ticket purchase.
If you have any further questions about your voucher, our support team will be happy to help.
To redeem your voucher, please send us the voucher code and, if available, the associated verification or security code.
We will usually process your request within 24-48 hours and then send you the corresponding e-ticket by email.
Please note that we have no influence on the validity of vouchers issued by third parties. This is determined exclusively by the respective provider. Unfortunately, we cannot accept expired vouchers. If you have any questions or problems about the validity of the voucher, please contact the respective provider directly.
How do I buy an eTicket and how long is it valid?
You can purchase an e-ticket directly on our homepage under the menu item "Tickets & Vouchers".The tickets are valid for 90 days from the date of issue and can be activated online independently and without an additional appointment within this period.
E-tickets are not renewable after the expiry of the validity period and are only valid for the respective location where they were purchased.
ParaPoly is ideal as a supporting program for children's birthday parties. The children experience an exciting puzzle tour in which they get to know the city in a playful and interactive way. In addition, many other activities can be integrated, such as a visit to your favorite ice cream parlor, a picnic in the park or on the playground, and the day can be rounded off with a visit to a toy store.
The average playing time is 2.5 to 3 hours, so it is neither too tedious nor too strenuous for the children.
The play tracks are centrally located, mostly in the old town area, and can be reached quickly and easily by car as well as by public transport.
We recommend that you take enough drinks and, if necessary, small, healthy snacks with you and pay attention to weather-appropriate clothing.
In addition, there should always be at least one adult supervisor per group, as we are not on site during the game and cannot assume any supervisory duty. Participation in the game is at your own risk.
The average duration of the game is 2.5 to 3 hours, so it won't be too tedious for the participants.
For bachelor/bachelorette parties, the game also offers a perfect start to an unforgettable, boozy evening.
The play routes are always centrally located and usually in the old town area, so that they can be reached quickly and easily by car or, better yet, public transport.
We recommend that you take enough drinks and possibly small, healthy snacks with you and pay attention to weather-appropriate clothing.
In addition to an exciting puzzle tour, in which participants get to know the city in a playful and interactive way, many other activities can also be integrated. So you can have lunch together in the city or end the day with a visit to a trendy restaurant.
There is no shortage of fun: ParaPoly strengthens the emotional bond with the company, especially for new employees or recently assembled teams.
Figuring out the exact starting point you need to go to in the city will be part of your first task once the game launches. You can solve this task flexibly - for example, from the comfort of your own home or in your favorite café in the city.
We therefore recommend activating the game a few hours before the actual start or even the evening before. Note, however, that access to the game server will only remain unlocked for 48 hours after activation. After that, the login is no longer possible and the game ends.
You will then be given access to the game server and your login details will be displayed, so you can log in immediately. In addition, your personal access data will be sent to you again by e-mail.
This starts with accounting, where we no longer print and file our invoices and receipts, but manage them exclusively digitally.
Our server and office rooms are mainly powered by green or solar power.
The playing cards required for the individual game tracks are only available as downloads. This allows each group of players to decide for themselves whether and how many cards they want to print, which avoids unnecessary surpluses. Of course, any remaining playing cards from the print version will continue to be distributed and not disposed of unused.
We recommend that our players travel by public transport – a practice that we also maintain ourselves, for example in the preparation, development and control of our game tracks. Since we are a small international team, we do not offer game support in person on site to avoid frequent and sometimes long car journeys. However, we are always available by phone or email.
We are aware that this is only a small contribution to a more sustainable world, but we are happy to be able to make it.
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The only exception is informational emails, which we send you from time to time to inform you of important changes, such as in our Terms and Conditions. These are not optional, but they do not contain advertising or similar content.
For print versions, we recommend colour printing in A3 or 2xA4 format.
For digital playing cards, we recommend using a tablet, but you can also use your smartphone.
You can read why you won't receive a pre-printed playing card from us in our FAQ on sustainability and environmental protection.